Contact PayNudge

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Need a hand with PayNudge? Our support team helps with invoice tracking, Gmail and Outlook connections, payment reminders, billing, and your account. Email us and we'll get back to you within one business day.

Please note: this page is a template provided for convenience. Have it reviewed by a qualified legal professional before your public launch.

Email us

For support, questions, or feedback, email support@paynudge.org. We aim to reply within one business day.

What we can help with

Account help

Sign-in trouble, profile and business details, closing your account.

Billing and subscriptions

Trials, plan changes, invoices, receipts, and cancellations.

Gmail or Outlook connection

Connecting, reconnecting, or removing your sending mailbox.

Invoice reminders

Schedules, tone options, payment details, and delivery issues.

Privacy or data questions

What we store, Google API usage, exports, and deletion requests.

Bug reports

Something not working as expected? Tell us what you saw.

Feature requests

Ideas that would help you get paid faster — we read every one.

What to include

To help us resolve your request quickly, please include:

Your PayNudge account email address
A short description of what you were trying to do
Any error message you saw, or a screenshot if possible
The invoice or client reference, if your question is about a specific record

Privacy & data requests

For privacy questions or data requests, including deletion of your account and connected mailbox, email privacy@paynudge.org. See our Privacy Policy for details.

Gmail & Google access

If you have questions about how PayNudge uses your Google or Gmail access — including the gmail.send permission and what PayNudge does not do with your inbox — see the homepage section "How PayNudge uses Google access" or our Privacy Policy.

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